{"id":42,"date":"2026-03-13T06:56:25","date_gmt":"2026-03-13T06:56:25","guid":{"rendered":"https:\/\/www.gonetech.net\/blog\/?p=42"},"modified":"2026-03-16T08:42:27","modified_gmt":"2026-03-16T08:42:27","slug":"bellsouth-email-not-working","status":"publish","type":"post","link":"https:\/\/www.gonetech.net\/blog\/bellsouth-email-not-working\/","title":{"rendered":"BellSouth Email AT&#038;T Login Redirect Loop Fix: Try Quick Fixes!"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">If your BellSouth.net email keeps sending you back to the login page at <\/span><b>currently.com<\/b><span style=\"font-weight: 400;\">, you are dealing with a <\/span><b>BellSouth email AT&amp;T login redirect loop<\/b><span style=\"font-weight: 400;\">. This guide covers every fix \u2014 starting with the fastest. It also includes the 2026 BellSouth IMAP settings and Secure Mail Key steps for Outlook, Gmail, and other apps.<\/span><\/p>\n<h2><b>Why BellSouth Email Causes AT&amp;T Login Loops<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Several things can trigger a <\/span><b>BellSouth email redirect loop<\/b><span style=\"font-weight: 400;\">. Here are the most common causes.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-75 size-full\" src=\"https:\/\/www.gonetech.net\/blog\/wp-content\/uploads\/2023\/01\/bellsouth-email-att-login-redirect-loop-infographic-scaled.webp\" alt=\"Detailed infographic visualizing the BellSouth email AT&amp;T login redirect loop process. The diagram illustrates how a 'handshake failure' between BellSouth\u2019s legacy domain and AT&amp;T\u2019s modern OIDC security forces the user into an endless cycle of log-in screens\" width=\"2560\" height=\"1396\" srcset=\"https:\/\/www.gonetech.net\/blog\/wp-content\/uploads\/2023\/01\/bellsouth-email-att-login-redirect-loop-infographic-scaled.webp 2560w, https:\/\/www.gonetech.net\/blog\/wp-content\/uploads\/2023\/01\/bellsouth-email-att-login-redirect-loop-infographic-300x164.webp 300w, https:\/\/www.gonetech.net\/blog\/wp-content\/uploads\/2023\/01\/bellsouth-email-att-login-redirect-loop-infographic-1024x559.webp 1024w, https:\/\/www.gonetech.net\/blog\/wp-content\/uploads\/2023\/01\/bellsouth-email-att-login-redirect-loop-infographic-768x419.webp 768w, https:\/\/www.gonetech.net\/blog\/wp-content\/uploads\/2023\/01\/bellsouth-email-att-login-redirect-loop-infographic-1536x838.webp 1536w, https:\/\/www.gonetech.net\/blog\/wp-content\/uploads\/2023\/01\/bellsouth-email-att-login-redirect-loop-infographic-2048x1117.webp 2048w, https:\/\/www.gonetech.net\/blog\/wp-content\/uploads\/2023\/01\/bellsouth-email-att-login-redirect-loop-infographic-400x218.webp 400w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><\/p>\n<h3><b>Reason 1: BellSouth and AT&amp;T \u2014 A Merged But Complicated Infrastructure(OIDC Handshake)<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">BellSouth email runs on AT&amp;T and Yahoo\u2019s infrastructure. When you log in, your request passes through both systems. If they fail to sync, you get sent back to the <\/span><b>AT&amp;T login page<\/b><span style=\"font-weight: 400;\"> instead of your inbox. That gap between the two platforms is the direct cause of the <\/span><b>redirect loop<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<h3><b>Reason 2: Stale or Outdated Session Cookies<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">When you log in to <\/span><b>currently.com<\/b><span style=\"font-weight: 400;\">, your browser saves a session cookie. If that cookie gets outdated after a failed login or a browser update, it blocks a fresh login from going through. The old cookie and the new login clash \u2014 and the <\/span><b>BellSouth AT&amp;T login loop<\/b><span style=\"font-weight: 400;\"> begins.<\/span><\/p>\n<h3><b>Reason 3: Third-Party Cookie Restrictions<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">AT&amp;T&#8217;s login system runs across multiple domains \u2014 <\/span><b>myatt.com, att.net,<\/b><span style=\"font-weight: 400;\"> and <\/span><b>currently.com<\/b><span style=\"font-weight: 400;\">. Most browsers now block cross-domain cookies by default. When that happens, the login cannot complete, and the redirect starts.<\/span><\/p>\n<h3><b>Reason 4: Browser Extensions Blocking the Login<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Ad blockers, VPN extensions, and privacy tools can interfere with <\/span><b>AT&amp;T email login<\/b><span style=\"font-weight: 400;\">. Even an extension you rarely use can quietly block the steps AT&amp;T needs to verify your account.<\/span><\/p>\n<h3><b>Reason 5: Account Dormancy From Inactivity<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">If you have not used your <\/span><b>BellSouth.net email<\/b><span style=\"font-weight: 400;\"> in a long time, AT&amp;T may have restricted your account. The login page appears to accept your password \u2014 but instead of loading your inbox, it looks back. No error message. Just a loop.<\/span><\/p>\n<h3><b>Reason 6: AT&amp;T Wireless and BellSouth Account Conflict<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">If you use the same email for both an <\/span><b>AT&amp;T wireless account<\/b><span style=\"font-weight: 400;\"> and your <\/span><b>BellSouth email<\/b><span style=\"font-weight: 400;\">, AT&amp;T&#8217;s system can get confused about which account to load. This became more common after AT&amp;T&#8217;s account consolidation upgrades, as the system increasingly struggled to distinguish between wireless and legacy email accounts sharing the same login ID.<\/span><\/p>\n<h2><b>Quick Incognito Fix for Login Loops<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Open a <\/span><b>private or incognito window<\/b><span style=\"font-weight: 400;\"> and try logging in to <\/span><span style=\"font-weight: 400;\">currently.com<\/span><span style=\"font-weight: 400;\"> from there. A private window has no saved cookies, cached data, or active extensions, as these three are the most common causes of the <\/span><b>BellSouth login redirect loop<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<h3><b>How to Open an Incognito or Private Window<\/b><\/h3>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Google Chrome: <\/span><b>Ctrl + Shift + N<\/b><span style=\"font-weight: 400;\"> (Windows) or <\/span><b>Command + Shift + N<\/b><span style=\"font-weight: 400;\"> (Mac). Or click the three-dot menu and select New Incognito Window.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Mozilla Firefox: <\/span><b>Ctrl + Shift + P<\/b><span style=\"font-weight: 400;\"> (Windows) or <\/span><b>Command + Shift + P<\/b><span style=\"font-weight: 400;\"> (Mac). Or click the three-bar menu and select New Private Window.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Microsoft Edge: <\/span><b>Ctrl + Shift + N<\/b><span style=\"font-weight: 400;\">. Or click the three-dot menu and select New InPrivate Window.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Apple Safari: <\/span><b>File &gt; New Private Window<\/b><span style=\"font-weight: 400;\">, or press <\/span><b>Command + Shift + N<\/b><span style=\"font-weight: 400;\">.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Go to <\/span><b>currently.com<\/b><span style=\"font-weight: 400;\"> and log in with your full <\/span><b>BellSouth.net email address<\/b><span style=\"font-weight: 400;\"> and password. If it works here but not in your normal browser, the problem is a saved cookie or extension \u2014 not your password.<\/span><\/p>\n<h3><b>If Incognito Works: Clear Your Browser Cookies<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Clear your browser cookies and cache. Here is how to do it in <\/span><b>Chrome<\/b><span style=\"font-weight: 400;\">:<\/span><\/p>\n<ol>\n<li><span style=\"font-weight: 400;\"> \u00a0 <\/span><span style=\"font-weight: 400;\">Press Ctrl + Shift + Delete on Windows or Command + Shift + Delete on Mac. This opens the Clear Browsing Data screen.<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> \u00a0 <\/span><span style=\"font-weight: 400;\">Set the time range to All time.<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> \u00a0 <\/span><span style=\"font-weight: 400;\">Check Cookies and other site data and Cached images and files.<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> \u00a0 <\/span><span style=\"font-weight: 400;\">Click Clear data.<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> \u00a0 <\/span><span style=\"font-weight: 400;\">Restart Chrome and try logging in again at currently.com.<\/span><\/li>\n<\/ol>\n<p><b>Tip:<\/b><span style=\"font-weight: 400;\"> After clearing cookies, avoid checking Remember Me on the login page for the first successful login attempt.\u00a0<\/span><\/p>\n<h2><b>Care Code 205.2 [LU003] Error Explained<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Some BellSouth users see this error at <\/span><b>currently.com<\/b><span style=\"font-weight: 400;\">: &#8220;We&#8217;re sorry, we are unable to process your request. <\/span><b>Care Code 205.2 [LU003]<\/b><span style=\"font-weight: 400;\">.&#8221; It can appear with the redirect loop or on its own.<\/span><\/p>\n<p><b>What Care Code 205.2 [LU003] Means<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Care Code LU003 usually means your account is out of sync. AT&amp;T found your <\/span><b>BellSouth.net account<\/b><span style=\"font-weight: 400;\"> but could not finish verifying it. This is not a wrong password error; instead, something in AT&amp;T&#8217;s system is blocking the final login step.<\/span><\/p>\n<p><b>Common Causes of LU003<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u00a0<\/span><span style=\"font-weight: 400;\">A required <\/span><b>security update<\/b><span style=\"font-weight: 400;\"> \u2014 like adding a recovery email or phone \u2014 has not been completed.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Your account is linked to an <\/span><b>AT&amp;T wireless account<\/b><span style=\"font-weight: 400;\"> with a billing hold or pending verification.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Your <\/span><b>Secure Mail Key<\/b><span style=\"font-weight: 400;\"> has expired and is conflicting with the web portal login.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Your account was not fully migrated during an AT&amp;T system update.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">A temporary <\/span><b>AT&amp;T mail outage<\/b><span style=\"font-weight: 400;\"> is affecting BellSouth accounts.<\/span><\/li>\n<\/ul>\n<h3><b>How to Fix the LU003 Error<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Check AT&amp;T&#8217;s service status at <\/span><b>att.com\/support\/servicestatuspage<\/b><span style=\"font-weight: 400;\">. If no outage is listed, try logging in from a different device on mobile data instead of your home Wi-Fi.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you have an <\/span><b>AT&amp;T wireless account<\/b><span style=\"font-weight: 400;\"> on the same email, log in to <\/span><b>att.com<\/b><span style=\"font-weight: 400;\"> first and clear any holds or pending verifications. This can fix the <\/span><b>LU003 error<\/b><span style=\"font-weight: 400;\"> on the mail side, too.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Go to <\/span><b>att.com<\/b><span style=\"font-weight: 400;\"> and log in to your myAT&amp;T billing profile.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Tap the <\/span><b>Profile<\/b><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Click <\/span><b>Contact Info<\/b><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">add a secondary recovery email or update your zip code\u2014and click <\/span><b>Save<\/b><span style=\"font-weight: 400;\">.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Why this works: Saving a change in your main profile forces the modern AT&amp;T database to &#8220;pull&#8221; your legacy BellSouth data and sync the two accounts.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Wait about 5 minutes, then try logging in at <\/span><b>currently.com<\/b><span style=\"font-weight: 400;\"> again<\/span><\/p>\n<h2><b>2026 BellSouth IMAP Settings<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Use these settings to connect your <\/span><b>BellSouth.net email<\/b><span style=\"font-weight: 400;\"> to Outlook, Apple Mail, Thunderbird, or a mobile app. Enter your <\/span><b>Secure Mail Key<\/b><span style=\"font-weight: 400;\"> as the password. Avoid using your AT&amp;T account password.<\/span><\/p>\n<table>\n<tbody>\n<tr>\n<td><b>Setting<\/b><\/td>\n<td><b>Incoming (IMAP)<\/b><\/td>\n<td><b>Outgoing (SMTP)<\/b><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Server<\/span><\/td>\n<td>imap.mail.att.net<\/td>\n<td>smtp.mail.att.net<\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Port<\/span><\/td>\n<td><span style=\"font-weight: 400;\">993 (SSL)<\/span><\/td>\n<td><span style=\"font-weight: 400;\">465 (SSL) or 587 (TLS)<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Username<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Full @bellsouth.net email<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Full @bellsouth.net email<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Password<\/span><\/td>\n<td><b>Secure Mail Key<\/b><span style=\"font-weight: 400;\"> (not web password)<\/span><\/td>\n<td><b>Secure Mail Key<\/b><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><b>Important Notes<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">These servers work for all AT&amp;T legacy domains: <\/span><b>bellsouth.net, sbcglobal.net, pacbell.net, nvbell.net, swbell.net,<\/b><span style=\"font-weight: 400;\"> and <\/span><b>att.net<\/b><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Use <\/span><b>IMAP<\/b><span style=\"font-weight: 400;\"> over POP3. IMAP keeps emails synced across all devices. POP3 downloads to one device and removes them from the server.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If <\/span><b>port 465<\/b><span style=\"font-weight: 400;\"> is blocked by your provider, use port 587 with STARTTLS for the outgoing server.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Always use your full address as the username \u2014 example: <\/span><b>yourname@bellsouth.net<\/b><span style=\"font-weight: 400;\">. Just the part before @ will not work.<\/span><\/li>\n<\/ul>\n<h2><b>Generate 2026 Secure Mail Key for Apps<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">A <\/span><b>Secure Mail Key<\/b><span style=\"font-weight: 400;\"> is a separate password AT&amp;T requires to connect <\/span><b>BellSouth email<\/b><span style=\"font-weight: 400;\"> to third-party apps like Outlook, Gmail, or Apple Mail. It is not your regular AT&amp;T login password.<\/span><\/p>\n<p><b>Why You Need a Secure Mail Key<\/b><\/p>\n<p><span style=\"font-weight: 400;\">AT&amp;T does not accept your main account password in email apps. Using it causes an <\/span><b>authentication error<\/b><span style=\"font-weight: 400;\">. The Secure Mail Key is only for email apps; it does not affect your login at <\/span><b>currently.com<\/b><span style=\"font-weight: 400;\"> or att.com.<\/span><\/p>\n<h3><b>How to <\/b><b>Generate a Secure Mail Key<\/b><\/h3>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Go to<\/span><b> www.att.com <\/b><span style=\"font-weight: 400;\">and <\/span><b>sign in <\/b><span style=\"font-weight: 400;\">with your AT&amp;T ID<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Click your<\/span><b> profile <\/b><span style=\"font-weight: 400;\">icon from the dashboard<\/span><b>.<\/b><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Select <\/span><b>Settings <\/b><span style=\"font-weight: 400;\">(under your email account)<\/span><b>\u00a0<\/b><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Add secure mail key <\/b><span style=\"font-weight: 400;\">and Enter a nickname<\/span> <span style=\"font-weight: 400;\">(e.g., &#8220;Outlook-Desktop&#8221; or &#8220;iPhone-Mail&#8221;) and tap <\/span><b>Create.<\/b><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Copy the<\/span><b> 16-character key <\/b><span style=\"font-weight: 400;\">immediately<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">In your email app: Delete old account &gt; Re-add with IMAP settings + paste key as password (IMAP &amp; SMTP)<\/span><\/li>\n<\/ul>\n<p>Note: You can refer the link for the complate <a href=\"https:\/\/www.att.com\/support\/article\/email-support\/KM1240308\/\">secure mail key generation<\/a> steps<\/p>\n<h2><b>Inactivity Reactivation<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">If you have not used your <\/span><b>BellSouth.net email<\/b><span style=\"font-weight: 400;\"> for a long time, AT&amp;T may have restricted your account. The login page accepts your password but loops back instead of loading your inbox without error message.<\/span><\/p>\n<p><b>How to Tell if Inactivity Is the Cause<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">You enter your credentials and get sent back to the <\/span><b>AT&amp;T login page<\/b><span style=\"font-weight: 400;\"> with no error message.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">You have not logged in to your <\/span><b>BellSouth email<\/b><span style=\"font-weight: 400;\"> for<b data-path-to-node=\"7,0,0\" data-index-in-node=\"119\">90 days<\/b> or more.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The loop still happens after trying <\/span><b>incognito mode<\/b><span style=\"font-weight: 400;\"> and clearing cookies.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">You see a vague message saying the request could not be completed.<\/span><\/li>\n<\/ul>\n<h3><b>How to Reactivate Your BellSouth Account<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Try logging in at <\/span><b>currently.com<\/b><span style=\"font-weight: 400;\"> \u2014 even a failed attempt registers activity. If the loop continues, go to <\/span><b>att.com<\/b><span style=\"font-weight: 400;\"> and sign in there. Check your account profile for pending alerts, verifications, or security prompts. Completing one \u2014 like confirming your recovery phone \u2014 can restore access immediately.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If att.com is inaccessible too, call AT&amp;T at <\/span><b>1-800-288-2020<\/b><span style=\"font-weight: 400;\">. Ask them to check if your <\/span><b>BellSouth email account<\/b><span style=\"font-weight: 400;\"> is in a dormant state and request reactivation. They may send a verification link or code to complete the process.<\/span><\/p>\n<h2><b>Browser Conflicts and Fixes<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Still seeing the <\/span><b>BellSouth AT&amp;T login redirect loop<\/b><span style=\"font-weight: 400;\"> after incognito and cookie clearing? A browser setting or extension may be the cause. Here is what to check for each browser.<\/span><\/p>\n<h3><b>Google Chrome<\/b><\/h3>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Go to <\/span><b>chrome:\/\/settings\/privacy<\/b><span style=\"font-weight: 400;\">. If third-party cookies are set to Block, switch to Allow temporarily and test the login.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Go to <\/span><b>chrome:\/\/extensions<\/b><span style=\"font-weight: 400;\"> and disable all extensions. Re-enable them one at a time to find the one causing the conflict.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Go to <\/span><b>chrome:\/\/flags<\/b><span style=\"font-weight: 400;\"> and reset any privacy or tracking protection settings to default.<\/span><\/li>\n<\/ul>\n<h3><b>Mozilla Firefox<\/b><\/h3>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Click the <\/span><b>shield icon<\/b><span style=\"font-weight: 400;\"> in the address bar on the AT&amp;T login page. Select Turn off protections for this site to disable Enhanced Tracking Protection.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Go to <\/span><b>about:preferences#privacy<\/b><span style=\"font-weight: 400;\"> and confirm no custom settings are blocking att.net.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If the <\/span><b>multi-account containers<\/b><span style=\"font-weight: 400;\"> extension is installed, disable it for AT&amp;T \u2014 it can break the login by isolating cookies.<\/span><\/li>\n<\/ul>\n<h3><b>Microsoft Edge<\/b><\/h3>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Go to <\/span><b>edge:\/\/settings\/privacy<\/b><span style=\"font-weight: 400;\"> and change Tracking prevention from Strict to Balanced or Basic.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Under <\/span><b>Microsoft Defender SmartScreen<\/b><span style=\"font-weight: 400;\">, turn it off temporarily to see if it is blocking AT&amp;T&#8217;s redirect steps.<\/span><\/li>\n<\/ul>\n<h3><b>Apple Safari<\/b><\/h3>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">On Mac: Go to <\/span><b>Safari &gt; Settings &gt; Privacy<\/b><span style=\"font-weight: 400;\"> and uncheck Prevent cross-site tracking.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">On iPhone or iPad: Go to <\/span><b>Settings &gt; Safari<\/b><span style=\"font-weight: 400;\"> and turn off Prevent Cross-Site Tracking.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Safari&#8217;s <\/span><b>Intelligent Tracking Prevention<\/b><span style=\"font-weight: 400;\"> is one of the most common causes of AT&amp;T login loops. If it keeps causing issues, switch to Chrome or Firefox for BellSouth email.<\/span><\/li>\n<\/ul>\n<h3><b>VPN and Proxy Conflicts<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">A <\/span><b>VPN<\/b><span style=\"font-weight: 400;\"> can make AT&amp;T flag your session as suspicious. Disconnect it before logging in to <\/span><b>currently.com<\/b><span style=\"font-weight: 400;\">. If that fixes the loop, the VPN was the cause. You can reconnect after you are already logged in.<\/span><\/p>\n<h2><b>Merged AT&amp;T Wireless + BellSouth Logins<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">If you use the same email for both an <\/span><b>AT&amp;T wireless account<\/b><span style=\"font-weight: 400;\"> and your <\/span><b>BellSouth email<\/b><span style=\"font-weight: 400;\">, AT&amp;T&#8217;s system can get confused about which account to open. This conflict became more common after AT&amp;T&#8217;s account consolidation upgrades, as the system increasingly struggled to distinguish between wireless and legacy email accounts sharing the same login ID.<\/span><\/p>\n<p><b>Signs This Is Your Problem<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">You have an active <\/span><b>AT&amp;T wireless or internet plan<\/b><span style=\"font-weight: 400;\"> alongside your BellSouth email.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Logging in to <\/span><b>att.com<\/b><span style=\"font-weight: 400;\"> works fine, but <\/span><b>currently.com<\/b><span style=\"font-weight: 400;\"> keeps looping.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Your wireless account info briefly flashes on screen before the <\/span><b>redirect loop<\/b><span style=\"font-weight: 400;\"> starts.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The loop started after AT&amp;T notified you about linking or consolidating your accounts.<\/span><\/li>\n<\/ul>\n<h3><b>How to Fix It<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Log out of all AT&amp;T services. Go to <\/span><b>att.com<\/b><span style=\"font-weight: 400;\">, sign out, clear your cookies as shown in the incognito section, then go directly to <\/span><b>currently.com<\/b><span style=\"font-weight: 400;\">. On the login screen, select <\/span><b>Sign in with email<\/b><span style=\"font-weight: 400;\"> or Use a different account and enter your full <\/span><b>BellSouth.net address<\/b><span style=\"font-weight: 400;\">. This directs AT&amp;T to load your mail account, not your wireless account.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If AT&amp;T previously asked you to consolidate accounts and you skipped it, return to <\/span><b>att.com<\/b><span style=\"font-weight: 400;\"> and complete it. An incomplete consolidation cannot be fixed by clearing cookies. If the conflict continues, call AT&amp;T support and ask them to confirm your <\/span><b>BellSouth.net address<\/b><span style=\"font-weight: 400;\"> is set as the primary ID for your mail account.<\/span><\/p>\n<h2><b>Frequently Asked Questions:<\/b><\/h2>\n<p><b>Q 1: Is BellSouth email still active in 2026?<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Yes. Existing <\/span><b>BellSouth.net accounts<\/b><span style=\"font-weight: 400;\"> are still active and accessible at <\/span><b>currently.com<\/b><span style=\"font-weight: 400;\">. AT&amp;T is not creating new BellSouth.net addresses, but all active accounts continue to work.\u00a0<\/span><\/p>\n<p><b>Q 2: My password is correct but the AT&amp;T login redirect loop continues. Why?<\/b><\/p>\n<p><span style=\"font-weight: 400;\">A correct password alone does not stop the loop. The cause could be old cookies, a browser blocking <\/span><b>AT&amp;T&#8217;s login<\/b><span style=\"font-weight: 400;\">, a <\/span><b>Care Code 205.2 <\/b><span style=\"font-weight: 400;\">and <\/span><b>LU003<\/b><span style=\"font-weight: 400;\"> error, or a conflict with your AT&amp;T wireless account. Start with the incognito fix, then check the browser section before calling AT&amp;T.\u00a0<\/span><\/p>\n<p><b>Q 3: Can I use my BellSouth email in Gmail or Outlook?<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Yes. Use the <\/span><b>2026 BellSouth IMAP settings<\/b><span style=\"font-weight: 400;\"> from the table above. Enter your <\/span><b>Secure Mail Key<\/b><span style=\"font-weight: 400;\"> as the password and your full <\/span><b>BellSouth.net address<\/b><span style=\"font-weight: 400;\"> as the username.<\/span><\/p>\n<p><b>Q 4: I changed my AT&amp;T password and my email app stopped working. Why?<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Changing your AT&amp;T password cancels all existing <\/span><b>Secure Mail Keys<\/b><span style=\"font-weight: 400;\">. Log back in to <\/span><b>currently.com<\/b><span style=\"font-weight: 400;\">, generate a new key, and update it in each email app.<\/span><\/p>\n<p><b>Q 5: AT&amp;T says my BellSouth account does not exist.<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Your account was likely deactivated from inactivity. See the <\/span><b>Inactivity Reactivation<\/b><span style=\"font-weight: 400;\"> section above, or call AT&amp;T at <\/span><b>1-800-288-2020<\/b><span style=\"font-weight: 400;\"> to check your account status.<\/span><\/p>\n<p><b>Q 6: Does the LU003 error mean my account was deleted?<\/b><\/p>\n<p><span style=\"font-weight: 400;\">No. <\/span><b>Care Code 205.2 LU003<\/b><span style=\"font-weight: 400;\"> is a login verification error, not account deletion. AT&amp;T found your account but could not complete the login. Ask to be escalated to <\/span><b>Tier 2 support<\/b><span style=\"font-weight: 400;\"> and mention the care code.<\/span><\/p>\n<p><b>Q 7: How do I contact AT&amp;T about BellSouth email problems?<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Call <\/span><b>1-800-288-2020<\/b><span style=\"font-weight: 400;\"> and ask for <\/span><b>AT&amp;T Mail Support<\/b><span style=\"font-weight: 400;\"> or Tier 2 Technical Support. Have your BellSouth.net address and any error code ready.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>If your BellSouth.net email keeps sending you back to the login page at currently.com, you are dealing with a BellSouth email AT&amp;T login redirect loop. This guide covers every fix \u2014 starting with the fastest. It also includes the 2026 BellSouth IMAP settings and Secure Mail Key steps for Outlook, Gmail, and other apps. Why [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":79,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[16],"tags":[29,31,30],"class_list":["post-42","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-email","tag-bellsouth-email-not-working","tag-how-to-fix-bellsouth-net-email-not-working","tag-why-is-my-bellsouth-email-not-working"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Fix BellSouth Email AT&amp;T Login Redirect Loop (2026 USA Guide)<\/title>\n<meta name=\"description\" content=\"If you\u2019re stuck with a BellSouth Email AT&amp;T log redirect loop, you can fix it by clearing cookies to resolve Care Code LU003. 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