If your BellSouth.net email keeps sending you back to the login page at currently.com, you are dealing with a BellSouth email AT&T login redirect loop. This guide covers every fix — starting with the fastest. It also includes the 2026 BellSouth IMAP settings and Secure Mail Key steps for Outlook, Gmail, and other apps.
Why BellSouth Email Causes AT&T Login Loops
Several things can trigger a BellSouth email redirect loop. Here are the most common causes.
Reason 1: BellSouth and AT&T — A Merged But Complicated Infrastructure(OIDC Handshake)
BellSouth email runs on AT&T and Yahoo’s infrastructure. When you log in, your request passes through both systems. If they fail to sync, you get sent back to the AT&T login page instead of your inbox. That gap between the two platforms is the direct cause of the redirect loop.
Reason 2: Stale or Outdated Session Cookies
When you log in to currently.com, your browser saves a session cookie. If that cookie gets outdated after a failed login or a browser update, it blocks a fresh login from going through. The old cookie and the new login clash — and the BellSouth AT&T login loop begins.
Reason 3: Third-Party Cookie Restrictions
AT&T’s login system runs across multiple domains — myatt.com, att.net, and currently.com. Most browsers now block cross-domain cookies by default. When that happens, the login cannot complete, and the redirect starts.
Reason 4: Browser Extensions Blocking the Login
Ad blockers, VPN extensions, and privacy tools can interfere with AT&T email login. Even an extension you rarely use can quietly block the steps AT&T needs to verify your account.
Reason 5: Account Dormancy From Inactivity
If you have not used your BellSouth.net email in a long time, AT&T may have restricted your account. The login page appears to accept your password — but instead of loading your inbox, it looks back. No error message. Just a loop.
Reason 6: AT&T Wireless and BellSouth Account Conflict
If you use the same email for both an AT&T wireless account and your BellSouth email, AT&T’s system can get confused about which account to load. This became more common after AT&T’s account consolidation upgrades, as the system increasingly struggled to distinguish between wireless and legacy email accounts sharing the same login ID.
Quick Incognito Fix for Login Loops
Open a private or incognito window and try logging in to currently.com from there. A private window has no saved cookies, cached data, or active extensions, as these three are the most common causes of the BellSouth login redirect loop.
How to Open an Incognito or Private Window
- Google Chrome: Ctrl + Shift + N (Windows) or Command + Shift + N (Mac). Or click the three-dot menu and select New Incognito Window.
- Mozilla Firefox: Ctrl + Shift + P (Windows) or Command + Shift + P (Mac). Or click the three-bar menu and select New Private Window.
- Microsoft Edge: Ctrl + Shift + N. Or click the three-dot menu and select New InPrivate Window.
- Apple Safari: File > New Private Window, or press Command + Shift + N.
Go to currently.com and log in with your full BellSouth.net email address and password. If it works here but not in your normal browser, the problem is a saved cookie or extension — not your password.
If Incognito Works: Clear Your Browser Cookies
Clear your browser cookies and cache. Here is how to do it in Chrome:
- Press Ctrl + Shift + Delete on Windows or Command + Shift + Delete on Mac. This opens the Clear Browsing Data screen.
- Set the time range to All time.
- Check Cookies and other site data and Cached images and files.
- Click Clear data.
- Restart Chrome and try logging in again at currently.com.
Tip: After clearing cookies, avoid checking Remember Me on the login page for the first successful login attempt.
Care Code 205.2 [LU003] Error Explained
Some BellSouth users see this error at currently.com: “We’re sorry, we are unable to process your request. Care Code 205.2 [LU003].” It can appear with the redirect loop or on its own.
What Care Code 205.2 [LU003] Means
Care Code LU003 usually means your account is out of sync. AT&T found your BellSouth.net account but could not finish verifying it. This is not a wrong password error; instead, something in AT&T’s system is blocking the final login step.
Common Causes of LU003
- A required security update — like adding a recovery email or phone — has not been completed.
- Your account is linked to an AT&T wireless account with a billing hold or pending verification.
- Your Secure Mail Key has expired and is conflicting with the web portal login.
- Your account was not fully migrated during an AT&T system update.
- A temporary AT&T mail outage is affecting BellSouth accounts.
How to Fix the LU003 Error
Check AT&T’s service status at att.com/support/servicestatuspage. If no outage is listed, try logging in from a different device on mobile data instead of your home Wi-Fi.
If you have an AT&T wireless account on the same email, log in to att.com first and clear any holds or pending verifications. This can fix the LU003 error on the mail side, too.
- Go to att.com and log in to your myAT&T billing profile.
- Tap the Profile
- Click Contact Info
- add a secondary recovery email or update your zip code—and click Save.
Why this works: Saving a change in your main profile forces the modern AT&T database to “pull” your legacy BellSouth data and sync the two accounts.
Wait about 5 minutes, then try logging in at currently.com again
2026 BellSouth IMAP Settings
Use these settings to connect your BellSouth.net email to Outlook, Apple Mail, Thunderbird, or a mobile app. Enter your Secure Mail Key as the password. Avoid using your AT&T account password.
| Setting | Incoming (IMAP) | Outgoing (SMTP) |
| Server | imap.mail.att.net | smtp.mail.att.net |
| Port | 993 (SSL) | 465 (SSL) or 587 (TLS) |
| Username | Full @bellsouth.net email | Full @bellsouth.net email |
| Password | Secure Mail Key (not web password) | Secure Mail Key |
Important Notes
- These servers work for all AT&T legacy domains: bellsouth.net, sbcglobal.net, pacbell.net, nvbell.net, swbell.net, and att.net.
- Use IMAP over POP3. IMAP keeps emails synced across all devices. POP3 downloads to one device and removes them from the server.
- If port 465 is blocked by your provider, use port 587 with STARTTLS for the outgoing server.
- Always use your full address as the username — example: yourname@bellsouth.net. Just the part before @ will not work.
Generate 2026 Secure Mail Key for Apps
A Secure Mail Key is a separate password AT&T requires to connect BellSouth email to third-party apps like Outlook, Gmail, or Apple Mail. It is not your regular AT&T login password.
Why You Need a Secure Mail Key
AT&T does not accept your main account password in email apps. Using it causes an authentication error. The Secure Mail Key is only for email apps; it does not affect your login at currently.com or att.com.
How to Generate a Secure Mail Key
- Go to www.att.com and sign in with your AT&T ID
- Click your profile icon from the dashboard.
- Select Settings (under your email account)
- Add secure mail key and Enter a nickname (e.g., “Outlook-Desktop” or “iPhone-Mail”) and tap Create.
- Copy the 16-character key immediately
- In your email app: Delete old account > Re-add with IMAP settings + paste key as password (IMAP & SMTP)
Note: You can refer the link for the complate secure mail key generation steps
Inactivity Reactivation
If you have not used your BellSouth.net email for a long time, AT&T may have restricted your account. The login page accepts your password but loops back instead of loading your inbox without error message.
How to Tell if Inactivity Is the Cause
- You enter your credentials and get sent back to the AT&T login page with no error message.
- You have not logged in to your BellSouth email for90 days or more.
- The loop still happens after trying incognito mode and clearing cookies.
- You see a vague message saying the request could not be completed.
How to Reactivate Your BellSouth Account
Try logging in at currently.com — even a failed attempt registers activity. If the loop continues, go to att.com and sign in there. Check your account profile for pending alerts, verifications, or security prompts. Completing one — like confirming your recovery phone — can restore access immediately.
If att.com is inaccessible too, call AT&T at 1-800-288-2020. Ask them to check if your BellSouth email account is in a dormant state and request reactivation. They may send a verification link or code to complete the process.
Browser Conflicts and Fixes
Still seeing the BellSouth AT&T login redirect loop after incognito and cookie clearing? A browser setting or extension may be the cause. Here is what to check for each browser.
Google Chrome
- Go to chrome://settings/privacy. If third-party cookies are set to Block, switch to Allow temporarily and test the login.
- Go to chrome://extensions and disable all extensions. Re-enable them one at a time to find the one causing the conflict.
- Go to chrome://flags and reset any privacy or tracking protection settings to default.
Mozilla Firefox
- Click the shield icon in the address bar on the AT&T login page. Select Turn off protections for this site to disable Enhanced Tracking Protection.
- Go to about:preferences#privacy and confirm no custom settings are blocking att.net.
- If the multi-account containers extension is installed, disable it for AT&T — it can break the login by isolating cookies.
Microsoft Edge
- Go to edge://settings/privacy and change Tracking prevention from Strict to Balanced or Basic.
- Under Microsoft Defender SmartScreen, turn it off temporarily to see if it is blocking AT&T’s redirect steps.
Apple Safari
- On Mac: Go to Safari > Settings > Privacy and uncheck Prevent cross-site tracking.
- On iPhone or iPad: Go to Settings > Safari and turn off Prevent Cross-Site Tracking.
- Safari’s Intelligent Tracking Prevention is one of the most common causes of AT&T login loops. If it keeps causing issues, switch to Chrome or Firefox for BellSouth email.
VPN and Proxy Conflicts
A VPN can make AT&T flag your session as suspicious. Disconnect it before logging in to currently.com. If that fixes the loop, the VPN was the cause. You can reconnect after you are already logged in.
Merged AT&T Wireless + BellSouth Logins
If you use the same email for both an AT&T wireless account and your BellSouth email, AT&T’s system can get confused about which account to open. This conflict became more common after AT&T’s account consolidation upgrades, as the system increasingly struggled to distinguish between wireless and legacy email accounts sharing the same login ID.
Signs This Is Your Problem
- You have an active AT&T wireless or internet plan alongside your BellSouth email.
- Logging in to att.com works fine, but currently.com keeps looping.
- Your wireless account info briefly flashes on screen before the redirect loop starts.
- The loop started after AT&T notified you about linking or consolidating your accounts.
How to Fix It
Log out of all AT&T services. Go to att.com, sign out, clear your cookies as shown in the incognito section, then go directly to currently.com. On the login screen, select Sign in with email or Use a different account and enter your full BellSouth.net address. This directs AT&T to load your mail account, not your wireless account.
If AT&T previously asked you to consolidate accounts and you skipped it, return to att.com and complete it. An incomplete consolidation cannot be fixed by clearing cookies. If the conflict continues, call AT&T support and ask them to confirm your BellSouth.net address is set as the primary ID for your mail account.
Frequently Asked Questions:
Q 1: Is BellSouth email still active in 2026?
Yes. Existing BellSouth.net accounts are still active and accessible at currently.com. AT&T is not creating new BellSouth.net addresses, but all active accounts continue to work.
Q 2: My password is correct but the AT&T login redirect loop continues. Why?
A correct password alone does not stop the loop. The cause could be old cookies, a browser blocking AT&T’s login, a Care Code 205.2 and LU003 error, or a conflict with your AT&T wireless account. Start with the incognito fix, then check the browser section before calling AT&T.
Q 3: Can I use my BellSouth email in Gmail or Outlook?
Yes. Use the 2026 BellSouth IMAP settings from the table above. Enter your Secure Mail Key as the password and your full BellSouth.net address as the username.
Q 4: I changed my AT&T password and my email app stopped working. Why?
Changing your AT&T password cancels all existing Secure Mail Keys. Log back in to currently.com, generate a new key, and update it in each email app.
Q 5: AT&T says my BellSouth account does not exist.
Your account was likely deactivated from inactivity. See the Inactivity Reactivation section above, or call AT&T at 1-800-288-2020 to check your account status.
Q 6: Does the LU003 error mean my account was deleted?
No. Care Code 205.2 LU003 is a login verification error, not account deletion. AT&T found your account but could not complete the login. Ask to be escalated to Tier 2 support and mention the care code.
Q 7: How do I contact AT&T about BellSouth email problems?
Call 1-800-288-2020 and ask for AT&T Mail Support or Tier 2 Technical Support. Have your BellSouth.net address and any error code ready.
