If Nest Audio plays the correct song but announces the wrong artist, these checks can help you find the cause and fix it.
Your Nest Audio may play the correct song but still announce the wrong artist name. In many cases, the issue comes from music service linking, Google account mismatch, Personal Results, or the way a free music plan handles playback.
This problem is often fixed in the Google Home app or in your music service settings rather than in the speaker hardware.
Before You Start
Make sure your Google Home app is updated, your Nest Audio is online,
and you know which Google account and music service are linked to the speaker.
Key Takeaways at a Glance
Your default music provider is not linked correctly in the Google Home app.
Free music tiers may play radio-style results instead of the exact track, which can affect artist naming.
Many users can fix this by re-linking the music service and turning on Personal Results.
Users on Nest Audio who play music through linked services using voice commands like “Hey Google, play [artist name].”
If the song itself is being replaced by a radio mix or a different track, the problem may be with the music service plan rather than Nest Audio alone.
Why Does Nest Audio Say the Wrong Artist Name?
Before fixing it, it helps to understand the likely causes. The wrong artist name often comes from a service-linking issue, account mismatch, or missing metadata from the music source.
When you say “Hey Google, play [artist name],” your Nest Audio checks the default music service, pulls song metadata, and announces the result. If one of those steps fails, the song may still play correctly while the artist name is wrong.
| Cause | What It Means | How Common Is It? |
|---|---|---|
| Music provider not properly linked | Your speaker may be using the wrong account or service. | Often |
| Free music subscription tier | Free plans may play radio-style results instead of the exact requested track. | Often |
| Personal Results turned off | Gemini cannot use your personalized music data. | Sometimes |
| Google Account mismatch | Your phone and speaker may be set up under different accounts. | Sometimes |
| Wi-Fi connection issue | Weak internet can interrupt playback metadata. | Less often |
Step-by-Step Fixes
Follow these fixes in order. After each step, restart your Nest Audio by unplugging it for 30 seconds and plugging it back in, then test music playback again.
Re-Link Your Default Music Service
- Open the Google Home app.
- Tap your Profile icon → Home settings → Music.
- Check which service is set as the default music provider.
- Unlink the service, wait 30 seconds, then link it again.
- Set the service as your default again after re-linking.
Match Your Google Account and Turn On Personal Results
- Open the Google Home app and check which Google account is active.
- Make sure it matches the account used to set up your Nest Audio.
- Go to Home settings → Personalization.
- Turn Personal Results on if it is off.
- Check Voice Match and retrain it if needed.
Use More Specific Voice Commands
- Instead of saying, “Hey Google, play The Weeknd,” say, “Hey Google, play Blinding Lights by The Weeknd on Spotify.”
- Name the music service in the command to reduce mismatches.